Front Desk Executive (Customer Care)

Job Context

We are looking for smart and energetic Front Desk Executive - Customer Care
Job Responsibility

1.    Answering incoming calls from customers and ensuring instant customer satisfaction;

2.    Respond to customer inquiries

3.    Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same

4.    Troubleshoot/ helping to resolve customer service problems

5.    Provide general information

6.    Maintaining a high standard of call quality as per the requirement of the organization
Educational Requirement
- HSC
- Diploma
- Bachelor/Honors
- Masters
Experience Requirement
- 1 to 2 years
- The applicants should have experience in the following business area(s):
  Immigration and Education Consultancy Service, Manpower Recruitment, Overseas Companies, Immigration/Visa Processing, Call Center
- Freshers are also encouraged to apply.
Additional Requirement

Age 18 to 28 years females are allowed to apply Good Command in Excel and Word. Applicant must have work experience & sound working capacity on Online. Have mentality to work in stress & long hours. Good computer knowledge.
Others Benefits

According to Company Policy

Dead Line Expired

Jobs Information